AI-Powered Customer Assistant

Never Miss a Customer Again.

Tappy handles your WhatsApp, Instagram, and Messenger conversations automatically — 24 hours a day, 7 days a week. Stop replying manually. Start growing.

Book a Free Demo How It Works

WhatsApp · Instagram · Messenger

Do you have an appointment available tomorrow?

Yes, we have slots at 10:00 AM and 2:30 PM. Which works better for you?

2:30 PM works. What's the price?

Our standard session is 25 JD. I've confirmed your 2:30 PM slot. See you then!

Tappy AI

Your Phone Never Stops. Neither Does the Pressure.

Replying to the same questions every single day, over and over again.
Losing customers who message at night or on weekends and never hear back.
Missing leads because you were busy with another customer when someone reached out.
Spending hours on WhatsApp instead of actually running your business.
No system for capturing names, numbers, or appointment requests — it all lives in chat.

Response Expectations

73%

of customers expect a reply within 1 hour

Lead Capture Lift

3.2×

more leads captured with automated follow-up

After-Hours Losses

68%

of lost sales happen outside business hours

Daily Time Wasted

6 hrs

average time SMB owners spend on messaging daily

See Tappy in Action

Pick a scenario and see exactly how Tappy handles it.

Tappy AI

Active now

What are your opening hours?

We are open Saturday to Thursday from 9:00 AM to 8:00 PM. Fridays from 11:00 AM to 6:00 PM.

Do you accept walk-ins?

Yes, walk-ins are welcome based on availability. We recommend booking an appointment to guarantee your time slot.

I want to know more about your catering packages.

We'd love to help! May I get your name and phone number so one of our team can reach you with details?

Sure — Sara Al-Rashid, 079-XXX-XXXX.

Thank you, Sara. We've saved your details and someone from our team will be in touch within 24 hours.

Lead Captured

Name

Sara Al-Rashid

Phone

079-XXX-XXXX

Interest

Catering packages

Source

I need a haircut appointment tomorrow afternoon.

We have 2:00 PM and 4:30 PM available tomorrow. Which works for you?

4:30 PM please.

Done! Your appointment is confirmed for tomorrow at 4:30 PM. We'll send a reminder an hour before.

Appointment Confirmed

Service

Haircut

Date

Tomorrow

Time

4:30 PM

Status

Confirmed

Hi, is anyone there? It's 11 PM and I need to check if you deliver.

Hi! Yes, we deliver — our delivery hours are 10:00 AM to 10:00 PM daily. For orders placed now, we'll reach out first thing in the morning.

Perfect, I'll order in the morning then.

Sounds good! We'll be ready from 9:00 AM. Looking forward to serving you.

I have a complaint about my last order. This is urgent.

I'm sorry to hear that. This sounds like something our team needs to handle personally. I'm connecting you with a member of our staff right now.

A team member has been notified and will join this conversation within a few minutes. Thank you for your patience.

Handoff Initiated

Reason

Customer complaint

Priority

Urgent

Assigned to

Support Team

Status

Notified

Up and Running in 3 Steps

Connect Your Channels

Link your WhatsApp Business, Instagram, or Facebook Messenger account in minutes. No technical knowledge required.

Teach Tappy Your Business

Upload your FAQs, services, pricing, and booking rules. Tappy learns your business and speaks in your voice.

Go Live and Stay in Control

Tappy starts handling conversations automatically. You receive a notification the moment a customer needs a human touch.

Everything Your Business Needs

Built for the real challenges of running a business in Jordan and the region.

24/7 Availability

24-hour coverage means no customer is left waiting, even on holidays and weekends.

Multi-Channel Support

WhatsApp, Instagram, and Messenger — all managed from one place, with one consistent voice.

Automatic Lead Capture

Names, numbers, and requests are captured automatically and organized for your team to follow up.

Appointment Booking

Customers book directly in the chat — no back-and-forth, no phone tag, no double bookings.

Smart Human Handoff

When a conversation needs you, Tappy steps aside and notifies your team immediately.

Arabic & English

Fully bilingual — Tappy detects the customer's language and replies accordingly, every time.

Instant Replies

Responses sent in seconds, not hours — keeping customers engaged before they move on.

Custom FAQ Library

Your own answers, your own tone — add, edit, and update your FAQ library anytime from your dashboard.

Conversation Insights

See what customers are asking most, track response times, and identify gaps in your service.

Simple, Honest Pricing

No contracts. No hidden fees. Cancel anytime.

The Local Shop

22 JD/ month

Perfect for solo shops and small services getting started with automation.

1 WhatsApp channel
FAQ answering (up to 30 questions)
Lead capture
Basic conversation history
Email support
Onboarding walkthrough

Get Started

The Growing Business

We're With You Every Step of the Way

You don't have to figure this out alone. Tappy's team personally walks every new business through setup — and stays available long after.

A Call to Understand Your Business

We start with a short call to understand how your business works, what your customers ask, and what matters most to you.

We Set Everything Up For You

Our team connects your channels, loads your FAQs, and configures Tappy to match your exact workflow — you just review and approve.

Ongoing Support, Always Available

After launch, we stay close. Updates, new questions, adjustments — reach us on WhatsApp and we respond the same day.

Ready to Stop Losing Customers to Silence?

Book a Free Demo

No credit card required. Setup takes less than 48 hours. Our team personally handles your onboarding.